Navigating Generational Diversity in YOUR Workplace Webinar
Tuesday, August 13, 2024
1:00pm – 2:00pm (EST)

A webinar presentation in partnership with LeadingAge Pennsylvania

This session will explore the generations and provide you with best practices to foster intergenerational understanding and respect. Being cognizant of the similarities and differences amongst and between these generations can help you better supervise, care for, and communicate with those with whom you interact daily. In the senior living environment, you may be dealing with up to six generations in the workplace. From residents belonging to the ‘Greatest Generation’ to direct care workers of ‘Generation Z’, and many more in between, you have a lot to manage.

Target Audience:
Front line workers to Administrators

Event Objectives:
•  Discuss the characteristics of each generation and identify those in your workplace.
•  Discover the similarities and differences of the generations and evaluate your personal communication style when dealing with different generations.
•  Explore effective generational management techniques.

Webinar Pricing:
$75 for LeadingAge Connecticut Members
$150 for Non-LeadingAge Connecticut Members

Registration is a commitment to pay in full.

CEU Information:
• This Webinar Qualifies for Nursing Home Administrator Emergency Preparedness Requirements.
• This program has been submitted but not yet approved for Continuing Education for 1.0 total participation hours by NAB/NCERS.
• To receive continuing education credit for LeadingAge PA-sponsored webinars or LeadingAge CT, attendees must register under their name, participate through the link supplied      after registering and complete the evaluation after the webinar.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.

Speaker Bio: Patty Bowen, M.Ed.
Patty Bowen is the Director of Continuing Education at Penn State York. She has oversight of noncredit training programs including the 100-hour Personal Care Home Administrator (PCHA), 15-hour Assisted Living Residence Administrator (ALR), Nursing Home Administrator (NHA) and leadership development, to name a few. She obtained her PCHA certificate, has previously worked in the personal care industry, and is a Department of Human Services (DHS) approved facilitator for various modules in the PCHA program.

Questions or Concerns? Contact LeadingAge Connecticut at (203) 678-4477 or [email protected].