Investing in Managers Pays Dividends!

The main driver for employee retention is having a great boss. In fact, according to Gallup Management Research, 70% of an employee's engagement is determined by their employee's relationship with their direct supervisor.

Great managers produce higher employee engagement, productivity, retention, improved teamwork, and higher customer satisfaction.

Bad managers drive employees to quit.

When we train managers, everyone wins: Our teams, residents/consumers and organizations!

Designed especially for managers working in aging services settings, Leading With Confidence offers clear, practical, and engaging skill-building over 8 sessions.

Enrollment is limited to just 25 students per class to promote dialogue, shared learning, and a collegial atmosphere built on trust. Students will engage in exercises and demonstrations designed to grow their skills and confidence as leaders. All students will be welcomed, challenged and affirmed.

Each session includes will come with professionally designed handouts and resource materials. After attending all sessions, graduates will receive receive a Certificate of Completion.

Who Should Attend
This course training is targeted for new managers, managers who’ve have never received formal management training, and experienced managers who want to refine their management skills.

Webinar Schedule
Leading With Confidence is offered via Zoom The webinar series will beginning on Thursday, January 13th and running every Thursday through March 3rd, plus an optional bonus session on March 10th.

Two courses will run simultaneously. Sign up for either the:
Morning Cohort: 9:30am-11:30am ET
Afternoon Cohort: 1:30pm-3:30pm ET

This will be your time slot for the duration of the course. If you are interested in a private course for your entire team, please contact Andrea Bellofiore at [email protected].

Faculty
Del Gilbert is the founder of Accelerating Excellence. With a background in healthcare, he speaks, trains, and consults on building high-performance in people and organizations. His dynamic communication style is clear, practical, and engaging. He delivers nearly 100 keynotes, workshops, and presentations annually. Del holds a Bachelor of Arts in Psychology and a Master of Business Administration. He is a Certified Leadership Coach and a Certified Master Trainer.

The Course:
Session 1: Employee Engagement
How to increase team member commitment and enthusiasm.
Thursday, January 13, 2022

Session 2: Employee Accountability
How to effectively address problem behaviors and attitudes.
Thursday, January 20, 2022

Session 3: Conflict Resolution
How to mediate conflicts and successfully work through differences.
Thursday, January 27, 2022

Session 4: Interviewing, Selecting, and Onboarding
How to get the right people on the bus.
Thursday, February 3, 2022

Session 5: Building a Strong Team
How to get everyone pulling in the same direction.
Thursday, February 10, 2022

Session 6: Leading the Way to Service Excellence
How to provide every resident with an exceptional experience.
Thursday, February 17, 2022

Session 7: Peak Productivity for Leaders
Working on the right priorities, effectively handling interruptions, and delegation.
Thursday, February 24, 2022

Session 8: Influential Leadership
Helping others succeed and leaving a legacy.
Thursday, March 3, 2022

BONUS Session: Advanced Communication and Presentation Skills
How to be clear, confident, and compelling.
Thursday, March 10, 2022

Course pricing: LeadingAge Connecticut members and subscribers $499
Registration is a commitment to pay in full and the deadline to register is January 6th.

Morning Cohort: 9:30am-11:30am ET     Registration - 1 Spot Left 
Afternoon Cohort: 1:30pm-3:30pm ET    Closed