Secrets of a Great Department Head Webinar Series

LeadingAge Connecticut Sponsored Webinar by Proactive

Beginning weekly, March 19 thru May 7

This weekly series will address essential functions, quality care and department–specific management functions for department heads with sessions specific to Administrators, DONs, Housekeeping, Social Services, Activities, Dietary, Maintenance and Therapy. Topics will include department-specific considerations for infection control, survey preparedness, role in meetings, IDT systems integration, MDS supportive documentation, care planning, driving QMs, employee satisfaction and customer services.

Administrators-Secrets of a Great Department Head Webinar Series
Administrators interested in this webinar series can register for either the 4-Part series that is tailored for them or register for the 8-Part series that includes the specific sessions for each department head. Both options will include sessions 6-8, which cover strategies for avoiding common deficiencies, improving performance, conducting quality assurance activities, team building, running productive meetings, and enhancing customer service.
See the options below.
4-Part Series: This option focuses specifically on skill-building for Long-Term Care Department Head Administrators (session 5) and the leadership, operations, and systems-focused sessions 6-8.
8-Part Series: This more comprehensive option includes content for all LTC departments, such as Directors of Nursing (DON), Recreation & Social Services, Dining Services, Housekeeping & Maintenance, and Administrators. It also includes the leadership, operations, and systems-focused sessions 6-8.

DONs-Secrets of a Great Department Head Webinar Series
March 19, April 23, April 30, May 7
This 4-part webinar series is tailored for Directors of Nursing to attend a session specifically designed for them. In addition, the series will include three sessions that will focus on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service.
DONs Webinar Descriptions

Recreation and Social Services-Secrets of a Great Department Head Webinar Series
March 26, April 23, April 30, May 7
This 4-part webinar series is tailored for Recreation and Social Services to attend a session specifically designed for them. In addition, the series will include three sessions that will focus on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service.
Recreation and Social Services Webinar Descriptions

Dining Services-Secrets of a Great Department Head Webinar Series
April 2, April 23, April 30, May 7
This 4-part webinar series is tailored for Dining Services to attend a session specifically designed for them. In addition, the series will include three sessions that will focus on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service.
Dining Services Webinar Descriptions

Housekeeping and Maintenance-Secrets of a Great Department Head Webinar Series
April 9, April 23, April 30, May 7
This 4-part webinar series is tailored for Housekeeping and Maintenance to attend a session specifically designed for them. In addition, the series will include three sessions that will focus on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service.
Housekeeping and Maintenance Webinar Descriptions

Registration Information:

4-Part Webinar Series Pricing
LeadingAge Connecticut Members: $375
Non-Members: $675

8-Part Webinar Series Pricing
LeadingAge Connecticut Members: $700
Non-Members: $1,325

Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.

The deadline to register will be the week before the first webinar.

Questions? Please contact LeadingAge Connecticut at 2023-678-4477 or [email protected].