Survey & Clinical Risk Management
Elevating Quality & Survey Outcomes Webinar Series

12-Month Webinar Series presented by LeadingAge Connecticut sponsored by Proactive LTC Consulting
Second Tuesday of the Month, January 13, 2026 thru December 8, 2026.
12:30 pm to 1:30 pm | Held via Zoom

Series Summary
This year-long virtual series is designed to equip LTC leaders, clinicians, and staff with the knowledge and skills needed to stay compliant, improve quality outcomes, and strengthen survey readiness. Each monthly session focuses on a critical area of LTC operational or clinical risk, blending regulatory guidance with practical strategies for implementation of corrective actions. Participants will gain actionable insights and tools to enhance facility performance, survey readiness, and risk mitigation.

Series Schedule

January 13 - Regulatory Updates and Compliance Trends Impacting Facilities in the New Year
Gain practical strategies to maintain compliance and proactively prepare for surveys throughout the year.

February 10 - Infection Control: Emerging Issues & Survey Readiness
Review current regulations, identify risk areas, and implement strategies to reduce infections and prepare for inspections.

March 10 - Documentation Excellence—Avoiding Survey & Legal Pitfalls
Learn how to identify documentation gaps and implement improvement strategies.

April 14 - Fall Prevention: Data Driven Interventions
Improve implementation of targeted interventions to reduce falls and falls with major injury and gain key insights into effectively monitoring outcomes.

May 12 - Pressure Ulcer/Injury Management & Prevention Strategies
Explore how to learn to identify risk factors, implement preventive strategies, and improve resident outcomes.

June 9 - Person Centered Care: Enhancing Resident Quality of Life
Review proven strategies to personalize care and enhance resident engagement.

July 14 - Emergency Preparedness & Facility Wide Safety Drills
Dive into the critical components of Emergency Preparedness that are scrutinized during the survey process.

August 11 - Medication Management & Adverse Drug Event Prevention
Learn safe medication practices, strategies to prevent adverse drug events, and effective systems to improve consistent compliance with regulatory standards.

September 8 - QM Intensive: Using Data to Drive Improvement
Discover how to interpret data and apply strategies for better QM outcomes.

October 13 - Behavioral Health & Trauma Informed Care
This session will provide an overview of the critical components of an effective LTC Behavioral Health program.

November 10 - LTC Leadership: Coaching, Mentoring & Accountability
Address leadership development, coaching, mentoring, and accountability to foster a culture of excellence in long-term care facilities.

December 8 - Survey Trends & Lessons Learned
Gain actionable strategies to enhance regulatory compliance and survey performance based on recent survey trends.

Target Audience: Nursing Home Administrators, Directors of Nursing, Nursing Leadership, QA Directors, Risk Managers, Compliance Staff, Department Heads

Registration Information
Webinar Series Pricing:
$1,100 for LeadingAge Connecticut Members
$2,000 for Non-LeadingAge Connecticut Members
Register for entire series - 

Individual Webinar Pricing:
$99 for LeadingAge Connecticut Members
$175 for Non-LeadingAge Connecticut Members
Click on each individual webinar above

• Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar; ; NAB approved through Proactive LTC Consulting will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.

Presentation by:
Shelly Maffia, MSN, MBA, RN,LNHA, QCP, CHC, CLNC, CPC, Director of Regulatory Services, Proactive LTC Consulting
Janine Lehman, RN, RAC-CT, CLNC, Director of Clinical and Legal Nurse Consulting

Questions? Please contact 203-678-4477 or [email protected].