Leading With Confidence Virtual Management Course
A LeadingAge New England Webinar Series in Partnership with Del Gilbert

Every Wednesday beginning September 24 through October 29 from 9:00 am to 11:00 am

Leadership is a skill — and like any skill, it gets stronger with the right tools and practice.
The Leading with Confidence virtual series offers clear, practical, and engaging training to help you navigate conflict, foster accountability, build engagement, and lead with emotional intelligence. Each session is cohort-style, so you'll go through the experience with the same group — creating space for shared learning and connection.

You’ll be welcomed, challenged, and affirmed through interactive discussions, hands-on exercises, and skill-building demonstrations. Plus, every session includes professionally designed handouts and take-home tools you can use right away — giving you real strategies for the real challenges leaders face every day.

Series Schedule:

September 24: Employee Engagement
How to increase team member commitment and enthusiasm.

October 1: Employee Accountability
How to effectively address problem behaviors and attitudes.

October 8: Conflict Resolution
How to mediate conflicts and successfully work through differences.

October 15: Leading the Way to Service Excellence
How to deliver a great customer experience.

October 22: Emotional and Relational Intelligence
How to manage yourself and your relationships well.

October 29: Personal Effectiveness for Leaders
How to make the most of your time.

Click here for the full course syllabus.

Who Should Attend: This course is ideal for new managers, managers who’ve never received formal management training, and experienced managers who want to refine their skills.

Registration Information:
LeadingAge Connecticut & LeadingAge RI Members: $499
Non-Member: $699

*Registration is a commitment to pay in full.
All sessions will be recorded and available for 30 days after the session

About Del:
Del Gilbert, founder of Accelerating Excellence, is a nationally recognized leadership expert with 30+ years of experience, including 15 as Chief Learning Officer at St. Joseph Healthcare. Known for his clear, practical style, he delivers nearly 100 workshops annually, helping leaders boost engagement and performance. He holds a BA in Psychology, an MBA, and is a Certified Leadership Coach and Master Trainer.

Questions? Contact 203-678-4477 or [email protected] .